All shipping is done through Air Service. (Malaysia is RM7, Aus 33.20, Singapore 17.50, Thailand 20.50, UK 48.10, US 35.30)
Upon order confirmation we will send you an invoice stating the items you ordered.
All items will be shipped out the following working day.

Estimated delivery time * times may vary

Australia :10 working days
United States : 15 working days
Europe : 15 working days
Singapore :7 working days
Thailand : 7 working days
West Malaysia : 2 working days
East Malaysia : 4 working days

We are not liable for any import tax enforced by your country.

WEB STORE

Our web store is open for both domestic and international orders. A shipping surcharge is required to process an order for domestic and international orders.

PRICES

All prices on this site are in RM (Malaysian Ringgit). We reserve the right to amend prices on this site at any point of time.

ORDERS

Upon receiving your order, we will send you an order confirmation by email within 3 working days. Orders will be packed and ship out the following working day.

RETURNS & EXCHANGES

Exchanges are only allowed when customers receive a wrong order in terms of items and sizes or having received faulty products. Exchanges are only permitted up to 14 days after arrival of package. Exchanged items must be unused and unworn. Eligible items may be exchanged for equal or lesser value of original purchase price. Other than the above mentioned, all sales are final.

SHOP WITH CONFIDENCE

All transactions are secured by PayPal online payment, the most trusted and secure way to shop on the internet. All major credit cards are accepted, and there's no need to sign up for a PayPal account to make a purchase.

ASSISTANCE

In the unlikely event your order does not arrive after 30 business days, please contact us at clutchthatbag@gmail.com. We will take action to trace your order. Please include your PayPal order number and the shipment tracking number when referring to an order.

PRIVACY

Your privacy is important to us. We do not collect personally identifiable information about you on this site without your knowledge, and all such information is collected directly from you.

TERMS OF USE

By using this website, you agree to the Terms of Use. We reserve the right to change any terms at any point of time without prior notification. So please check back regularly. Not all information on this site is accurate or current.